Contact information
Company Information
PlusBonBuono Co., Ltd.
2nd Floor, Sagami Building
7-13-6 Ginza, Chuo-ku
Tokyo 104-0061, Japan
Contact Details
Contact Form
Phone: +81-50-1784-6005
Business Hours
Monday – Friday: 10:00 AM – 6:00 PM (JST)
Saturday – Sunday and Japanese Public Holidays: Closed
JST is 14 hours ahead of Eastern Standard Time (EST) and 17 hours ahead of Pacific Standard Time (PST).
Customer Service
For product inquiries, order status, returns, or general questions, please contact us via the contact form. We aim to respond to all inquiries within 2 business days.
For urgent matters, please include "URGENT" in your message subject.
Shipping Information
We ship to the United States only, directly from Japan.
- Processing time: 1–3 business days
- Delivery time: 6–14 business days
- We do not ship to PO Boxes or military addresses (APO/FPO/DPO).
Return Address
2-2-3-701, Saiwaicho
Kawaguchi-shi, Saitama
332-0016, Japan
Secondhand Dealer License
PlusBonBuono Co., Ltd. is a licensed secondhand dealer in Japan, authorized by the Saitama Prefectural Public Safety Commission.
License No. 431030060978
Issued by: Saitama Prefectural Public Safety Commission, Japan